Shipping policy

At ADYA, we carefully pack every order and work to get it to you as quickly as possible. Here’s everything you need to know about our shipping and delivery.

Order Processing

Orders are usually processed and packed within 1–2 business days after your order is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been shipped, you’ll receive a confirmation with tracking details.

Delivery Time

We aim to deliver your ADYA order within 7-10 business days after it has been shipped.

Delivery time can vary depending on your location, courier service and other circumstances.

Remote and certain serviceable areas may take a little longer.

Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout before you complete your purchase.

Standard Shipping: ₹100
Free Shipping: On orders above ₹2000

Where We Deliver

We currently ship across India to serviceable pin codes.

If your location is not serviceable, this will be indicated during checkout.

Tracking Your Order

Once your order is dispatched, you’ll receive tracking details through the contact information provided at checkout.

You can use the tracking link to follow your order’s journey.

Delivery Delays

While we do our best to deliver within the estimated timeline, occasional delays may happen due to:

Courier delays
Weather conditions
Public holidays
Incorrect or incomplete addresses
Remote locations
Operational or logistical issues
Circumstances beyond our control

If your order appears to be delayed, please contact us with your order number and we’ll help you track it.

Incorrect Shipping Address

Please carefully check your delivery address before placing your order.

If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply if the order needs to be shipped again.

Failed Delivery

If the courier is unable to deliver your order, they may make additional delivery attempts or contact you using the information provided with your order.

Please make sure your phone number is correct and accessible after placing an order.

If the order is returned to ADYA after multiple failed delivery attempts, please contact us to discuss the next steps.