Terms of service

Welcome to ADYA.

These Terms of Service explain the terms that apply when you visit our website, browse our products, or place an order with us. By using our website or purchasing from ADYA, you agree to these terms.

1. Using Our Website

You agree to use the ADYA website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorized access to our website or systems.
Copy, reproduce or misuse our website content.
Upload or transmit anything that could damage or interfere with the website.
Use our content, images, logo or brand identity for commercial purposes without our permission.

2. Your Information

When placing an order or using certain features of our website, you may be asked to provide information such as your name, email address, phone number, billing details and shipping address.

You agree to provide information that is accurate, complete and up to date so that we can process your order and contact you when necessary.

3. Our Products

We make every effort to display our products, colors, fabrics, sizes and details as accurately as possible.

Please note that:

Colors may appear slightly different depending on your screen, device and lighting.
Measurements may have minor variations.
Product availability may change without prior notice.
Product images may have slight differences due to photography, lighting and styling.

We reserve the right to update product information, descriptions, availability or other website content when necessary.

4. Pricing

All prices displayed on our website are in Indian Rupees (INR).

Applicable taxes and shipping charges, if any, will be shown during checkout.

Prices, discounts and promotional offers may change from time to time. The price applicable to your order will be the price displayed when you complete your purchase.

If an accidental error occurs in pricing or product information, we reserve the right to correct the error and, where necessary, cancel the affected order and provide an applicable refund.

5. Orders

When you place an order, you are requesting to purchase the selected product(s) from ADYA.

After successfully placing an order, you will receive an order confirmation.

We reserve the right to cancel or refuse an order in certain situations, including:

The product is unavailable.
There is an error in the product price or information.
Incorrect or incomplete customer information is provided.
The transaction appears fraudulent or unauthorized.
Circumstances beyond our reasonable control prevent us from fulfilling the order.

If we cancel an order after receiving payment, the applicable amount will be refunded.

Our products are intended for personal use and are not intended for commercial resale.

6. Payments

We accept the payment methods displayed at checkout.

By making a payment, you confirm that the information provided by you is accurate and that you are authorized to use the selected payment method.

If a payment fails or is not successfully completed, your order may not be confirmed.

7. Promotions & Offers

From time to time, ADYA may offer discounts, promotional codes or special offers.

Individual promotions may have additional terms, including validity dates, product exclusions, minimum order values or other conditions.

Promotional offers cannot be combined unless specifically stated otherwise.

8. Shipping & Delivery

We ship orders to the address provided by you during checkout.

Delivery timelines are estimates and may vary depending on your location, courier service, weather, holidays and other circumstances.

For complete information regarding shipping, please refer to our Shipping Policy.

9. Returns & Exchanges

Our return and exchange terms are explained in our Return & Exchange Policy.

Please review the policy before placing an order.

10. Intellectual Property

All content available on the ADYA website, including:

ADYA name and logo
Product photographs
Videos
Graphics
Product descriptions
Website design
Text and other creative content

belongs to ADYA or is used with appropriate permission.

You may not copy, reproduce, modify, distribute or commercially use our content without our prior written permission.

11. Third-Party Services

Our website may use third-party services such as payment gateways, courier partners, Shopify, analytics tools and other service providers.

These services may have their own terms and policies, and their use may be subject to those terms.

12. Privacy

Your use of our website and the information you provide to us is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how your information is collected and used.

13. Website Availability

We do our best to keep the ADYA website available and working properly. However, we cannot guarantee that the website will always be available, uninterrupted or completely free from errors.

We may temporarily suspend or modify parts of the website for maintenance, updates or other operational reasons.

14. Customer Support & Grievances

If you have a question, concern or complaint regarding your order or our services, please contact us:

Email: adyabyaditi@gmail.com

We will review your concern and work to resolve it as soon as reasonably possible.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page along with the updated date. Your continued use of the website after changes are posted means you accept the updated terms.